Caitlin has been with Landmark for seven years, moving from Customer Services to Senior Customer Services Advisor. She enjoys the people side of her role, listening, solving tricky queries and supporting clients and resellers from first contact through to resolution. Day to day she handles complex cases, keeps customers updated, and works closely with colleagues across Product, Consultancy and supplier...
George is a Customer Service Team Lead with seven years’ experience in the Legal Customer Service Team. He began as a Customer Service Advisor and now leads the team, bringing over 11 years of customer experience expertise, including more than eight years in the conveyancing industry. George has a strong passion for leadership and management and prides himself on...
Customer Success Consultant Sam joined Landmark Legal’s Customer Service team in 2017 with over 10 years of previous customer service experience. She has built up a wealth of knowledge on Landmark’s reports which she uses to answer customer inquiries and support her colleagues. Sam now spends the majority of her time with the Customer Success team, focusing on the Landmark Academy...